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Best Practices

Tata Power Solar adopts customer complaint management practices from Tata Motors, Tata Steel and Voltas

Tata Power Solar has an aspirational growth target of 10x

Published on

May 06, 2021

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Tata International implements learnings on EPA management with help from Tata Steel

The company wanted to benchmark its metrics and engage in a dialogue around plant availability...

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April 29, 2021

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IHCL participates in APQC’s Open Standard Benchmarking Assessment

Indian Hotels (IHCL) had been measuring its contact centre key performance indicators (KPIs) around quality

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April 23, 2021

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Tata Power undertakes benchmarking on strategy formulation & deployment with Tata Technologies and Tata Chemicals

Tata Power’s strategy planning process has matured over the years and undergone multiple evaluation

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April 20, 2021

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Voltas adopts practices in quality management from Tata Steel Downstream Products

Voltas wanted to improve its quality management and HR practices for contract workmen

Published on

April 09, 2021

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