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Best Practices

AirAsia India adopts IHCLs customer service excellence best practice

AirAsia has been globally ranked as the World’s Best Low-Cost Carrier consistently for 11 consecutive years

Published on

November 20, 2020

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Voltas enhances its knowledge on quality management and HR processes with best practices from TSDPL

Voltas highlighted its requirement of improving quality management at some of its plants

Published on

October 30, 2020

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Innovations and transformations across global organisations

A research study by TCS has thrown up interesting revelations about how organisations, globally, have deployed technology-enabled innovations to adapt to the ‘new normal’ brought on by Covid-19

Published on

October 29, 2020

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Titan, Tata Chemicals and Rallis improve NPS processes through best practice sharing

TBExG facilitated a series of best practice sharing sessions on Net Promoter Score with several Tata companies

Published on

October 21, 2020

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Tata companies in the retail space come together to learn from each other about New Store Opening processes

Published on

October 20, 2020

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